![]() Teamwork Desk custom fields enable users to display custom information in support tickets and customer contact forms. The date field allows users to select a date from a date picker. Numbers accept numeric input, while a checkbox allows them to select from none to several to all options from a predefined list. The dropdown requires them to choose only 1 option from a predefined list. In text fields, users can enter a single line of text, while a multi-line text field allows them to enter multiple lines. Teamwork Desk custom fields include different types of fields that can be added on Access embeddable contact forms, request forms or customer portal. With custom fields, specific information relevant to the resolution of the query or issue are obtained right from the start, no matter how unique those information are. This back and forth communication, although providing greater clarity and specifics, also causes delays that most often decreases customer satisfaction. They have to respond to customers first to obtain the needed information. Before, standard required information of name, email address, problem description, and priority received by support agents are usually incomplete to resolve queries or issues. The Custom Fields AdvantageĬustom fields significantly improves data gathering to enable support agents resolve issues at first contact. To make the process more efficient, the use of custom fields helps improve the capture of important and actionable data. However, missing information submitted by the customer most of the time causes delay in problem resolution. It has several features that allow users to receive support tickets from customers, either through embeddable contact forms, through customer portal, or through the support site. ![]() Teamwork Desk help desk and customer support software is a business solution that enables teams to address customer issues. Best Project Management Huts & Articles for 2023.Best Human Resources Management Software.Best Agile & Scrum Project Management Software. ![]() Best Billing & Invoicing Management Software.Best Project Portfolio Management Software.But, the most notable name that football fans will be looking forward to seeing in action at Optus Stadium is Tottenham superstar Harry Kane.Ĭurrently, however, there has been no confirmation on the lineups coming to Perth for the pre-season tournament. West Ham supporters will no doubt be hoping to see star players such as Lucas Paquetá and Nayef Aguerd taking the pitch against the Glory or Spurs. Source: Tottenham Hotspurs and West Ham United Lineups They were set to play in Australia in 2020 as part of the Queensland Champions Cup, however, COVID forced them to cancel. It has been 28 years since West Ham United last visited Australia – coming down under in 1995 for a four-match tour. The Spurs also went to Sydney where they beat the home team 1-0. Tottenham last visited Australia in July 2016 and played two matches in Melbourne as part of the International Champions Cup, where they lost to Juventus and Atletico Madrid. ![]() ![]() “We’re looking forward to meeting our incredible supporters from Down Under and hope that our fans from home and around the world can join them for a festival of football this summer in Western Australia. We can’t wait to be part of this unmissable football experience in Perth.” The last time these clubs were in Australia “As well as looking forward to playing two exciting pre-season fixtures in Perth, we also have a great opportunity to visit a wonderful country, one that I know loves its sport and is extremely knowledgeable and passionate about football. ![]()
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